Process

DESIGN & DOCUMENTATION

The discovery is the first, and most important step in the process. Effective systems integration require careful planning, layout, and design.

At Elite, we recognize each system and space is diverse as our clients and should be treated as such. To achieve the best possible results, we take the time to evaluate your needs to develop a system that not only fits you, but fits your space. You're already investing much of your time and money into your project. So, why not take the step to have your project professionally designed ensuring you not only have a good system but you have "your" system.

Your ideas, visions and goals allow our qualified designers and sales professionals to make educated recommendations, and together we can design and implement a system that is right for you.

There are many elements to a professionally designed system. Many of these are performed behind the scenes. Though sometimes not visible, each and every part of the system design is important to the quality and success of the final project.

PROJECT MANAGEMENT

Project Management is a critical but often overlooked service in many projects. Not so at Elite Theater. Every project is assigned a project manager. Our project managers plan and coordinate each phase of the project and interface between all parties, from the builder to the supply house to the customer. They also ensure that outstanding attention to detail is followed on each and every project, no matter the size. This quality control measure is Elite’s recipe for guaranteed satisfaction through every phase of your project.

PRE-WIRE

The Rough In phase is the most vital in the construction process.

Elite technicians begin working alongside other subcontractors as soon as framing is completed. This allows Elite technicians to note potential conflicts or changes to floor plans from the initial design.

We pre-wire for all noted systems from our Discovery phase and take precautionary steps before walls are closed in to minimize potential headaches and ensure future options are possible down the road. Running additional cable at this phase is inexpensive and relatively easy compared to snaking finished walls and ceilings.

INSTALLATION & PROGRAMMING

A product’s user interface bridges the gap between technology and user. Even the best quality system and equipment has little value if the customer finds it difficult or frustrating to use. For this reason, our team of in-house programmers work extensively with each project’s designer and client to ensure a quality product. This approach ensures that the user interface is consistent with the design intent from the beginning, and that the result meet the customer’s expectations.

It must be easy, and with a single push of a button, every expectation should be met.

ELITE CARE & CUSTOMER SUPPORT

We are all about long term client relationships and providing exceptional support for its products and services. With each new project we enter into a relationship that typically lasts many years. Our extended maintenance programs provide ongoing and preventative maintenance, system upgrades, and consultation on new innovations. Combined, these services serve to ensure that each customer’s system continues to function reliably and the all the benefits can be enjoyed to the full.

All Elite installations are backed with a satisfaction guarantee and offers clients a 24/7 toll-free support line so no client will ever be caught in the dark. Please take a moment to review some client testimonials under our “Projects” link.